Contratti di servizio HVAC commerciali:10 motivi per cui funzionano per la vendita al dettaglio

I tuoi clienti sono la linfa vitale della tua attività. Non si può sottovalutare l'importanza di regalare loro un'esperienza di acquisto confortevole. In che modo fornisci loro un'atmosfera di acquisto attraente?

Un modo per far tornare i tuoi clienti è assicurarti che la temperatura e la ventilazione del tuo negozio siano corrette tutto l'anno.

Non c'è modo migliore per far funzionare bene il tuo sistema HVAC che conoscere i contratti di servizio HVAC commerciali e investire in uno adatto alla tua attività.

Contratti di servizi HVAC commerciali:buoni per i clienti

Ecco perché i clienti rimangono nel tuo negozio più a lungo (e continuano a tornare) quando ricevi la regolare manutenzione HVAC:

• Il tuo negozio ha un clima di acquisto invitante con un comfort costante.
• Gli acquirenti godono di una migliore ventilazione e qualità dell'aria interna invece di aria viziata e soffocante.
• Un buon flusso d'aria previene gli odori sgradevoli e di muffa.
• Una temperatura e un'umidità adeguate proteggono il tuo inventario dai danni e aiutano a garantire prodotti di qualità.
• Anche i tuoi dipendenti sono più a loro agio, quindi sono più reattivi e disponibili con i clienti.
• La ventilazione e l'umidità adeguatamente controllate aiutano anche a prevenire la diffusione del COVID-19 e di altri agenti patogeni che causano malattie.

Ora che hai visto in che modo i contratti di servizio HVAC commerciali avvantaggiano i clienti, potresti chiederti in che altro modo i contratti di servizio HVAC possono aiutarti come proprietario o gestore del negozio.

10 motivi per cui i contratti di servizio HVAC commerciali vanno bene anche per i proprietari di negozi

Fornire ai tuoi clienti un'esperienza di acquisto soddisfacente è fondamentale per il tuo successo finanziario. Tuttavia, ci sono molti altri vantaggi nell'ottenere contratti di servizio HVAC commerciali per le aziende.

Diamo un'occhiata ad alcuni dei principali modi in cui i contratti di manutenzione HVAC commerciali aiutano i rivenditori.

1. I contratti di servizio HVAC commerciali offrono tranquillità ai proprietari e ai gestori dei negozi. Sanno che hanno meno probabilità di avere un guasto grave alle apparecchiature facendo eseguire una regolare manutenzione di routine sul loro sistema HVAC.
2. Breakdowns sometimes can shut down a business, with devastating financial consequences. Poorly functioning systems also diminish customer retention . Both problems hurt your bottom line.
3. Retailers with commercial HVAC service contracts get better pricing on routine maintenance than one-time maintenance customers.
4. Businesses with commercial HVAC service contracts tend to have far fewer emergency repair needs. But when they do need emergency work, they get priority service . Those without contracts get put on a waiting list, and can wait for days or even weeks without air conditioning during a heat wave.
5. Similarly, contract customers get priority access to equipment and parts that may be in short supply, such as MERV-13 filters and other air purification equipment for COVID-19 mitigation.
6. Retail establishments with commercial HVAC service contracts get the same technicians regularly . The techs get to know them, their personnel, the layout and nature of their business and get to know their equipment inside and out. Techs who know your equipment can spot when something changes and get to the bottom of it before the equipment breaks down.
7. Retailers who develop a long-term relationship with an HVAC company gain a business partner who can give them advice about equipment replacement . The expert guidance allows owners to plan and budget for new equipment.

This partnership is particularly useful when you manage multiple store locations and have a seemingly endless list of responsibilities, including juggling HVAC maintenance and system replacements.

7. Companies with commercial service contracts have a dedicated account manager , which is a big plus if you are overseeing more than one location. Your account manager knows the history of your HVAC equipment at each site and can give periodic maintenance updates.
8. When you have a contract, your service provider has a vested interest in making sure your service meets your needs . If a doesn’t, you probably won’t renew that contract.
9. Businesses with commercial HVAC service contracts benefit by having lower utility bills because their HVAC system runs more efficiently. Your technician can also offer suggestions on new technology that can save you money by improving efficiency.
10. Routine preventative maintenance can extend the life of your equipment .

How to get an HVAC service contract to fit your needs

When comparing contracts, make sure you’re comparing apples to apples by asking for a list of covered tasks.

Here’s some helpful information about what should be included:The Ultimate Commercial HVAC Preventative Maintenance Checklist.

That being said, different retail businesses can have unique HVAC service needs. If fact, if you operate at multiple locations, each building might have distinct maintenance requirements. Find a service contractor willing to tailor commercial HVAC service contracts to your specific needs.

Make sure prospective service companies inspect your system and provide detailed written proposals.

Service contract types

Full Coverage Contract – This is an all-inclusive contract that eliminates the guesswork from HVAC service costs. Full coverage covers parts, labor, preventative maintenance and emergency repairs.

Though full-coverage is the most expensive type of contract, it could be worthwhile if you have older equipment or prefer to budget for all HVAC expenses.

Full Labor Contract – A mid-range price contract, it includes the labor required for repairs, replacements and maintenance, but does not cover parts.

Preventative Maintenance Contract – If you are concerned about the commercial HVAC maintenance contract cost, a preventative maintenance agreement is your least expensive option.

The contract includes a certain number of maintenance visits each year. You should choose the number of visits based on the age and condition of your equipment. Twice annual and quarterly visits are popular choices.

Learn more:
HVAC Service Contract Pricing Guide
Service Contracts for HVAC:Red Flags &Language to Watch For

The bottom line on service contracts

Choosing a reputable HVAC contractor like Arista Air is a smart move. If you’re in the New York City area, Arista can provide you with all levels of coverage (delivered by expertly trained staff) at a fair price.

To find out more about preventative maintenance programs, check out:HVAC Preventive Maintenance Contracts:How to Find The Right One For Your HVAC Infrastructure.